Chat to sales
Speak to our team about plans, procurement, and larger deployments.
sales@swep.ai
Contact our team
Let us know how we can help.
Chat to support
Get help with onboarding, billing, account access, or product issues.
Hello@Swep.aiVisit us
We work remotely and meet with customers by appointment.
Book a remote meetingRead the docs
See product guides, setup steps, and reference material in the docs.
View docsFrequently asked questions
How quickly do you reply?
We review support requests during normal business hours. Account and billing issues are usually handled first. If something is blocking your team, include the impact in your message.
What should I include in my support email?
Send your workspace name, the project involved, the page or route where the issue happened, and any screenshots or URLs that help us reproduce it.
Can I get help with onboarding and setup?
Yes. We can help with initial setup, project structure, prompt tracking, reporting questions, and general product onboarding.
Do you handle enterprise and procurement questions?
Yes. Use the sales contact card for pricing, procurement, security review, and team rollout questions.