Privacy
Privacy Policy
This page explains what Swep.ai collects, why we collect it, and how we handle the account, product, and billing data needed to run the service.
What we collect
We collect the information required to create and operate a Swep.ai account, including your name, email address, workspace details, billing records, and the project configuration you submit inside the product.
We also store operational product data such as tracked prompts, run history, citations, reports, and settings needed to generate results and keep the service reliable.
How we use data
We use your data to provide the product, process billing, secure accounts, diagnose failures, and improve feature quality.
We may also use aggregate and de-identified product usage patterns to understand how the platform performs, but not to publicly reveal your private workspace information.
How data is shared
We share data only with service providers required to run Swep.ai, such as hosting, authentication, payment, analytics, and AI infrastructure providers.
We do not sell customer data. We may disclose information if required by law, to enforce our agreements, or to protect the security of users and the service.
Retention and your choices
We retain data for as long as needed to provide the service, comply with legal obligations, resolve disputes, and maintain security and accounting records.
You can request access, correction, export, or deletion by contacting support@swep.ai. Some information may be retained where the law, fraud prevention, or financial recordkeeping requires it.
