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Who AI recommends for CRM software

October 2026. Based on 40 answers from ChatGPT, Gemini, Perplexity and Claude across 7 audits in the last 90 days. Updated hourly.

Brands ranked by share of AI answers

#BrandShare of AI answersMeasured in
1HubSpot88%40 answers
2Pipedrive88%40 answers
3Zoho84%19 answers
4Salesforce77%35 answers
5Attio70%10 answers
6monday40%10 answers
7Freshsales33%6 answers
8Capsule25%8 answers
9Close18%11 answers
10folk10%10 answers
11Copper0%17 answers
12Apollo0%6 answers
13GoHighLevel0%6 answers
14Nutshell0%6 answers
15Insightly0%4 answers

Sites AI cites for CRM software

Getting listed or reviewed on these is the fastest way into the answers.

  • blog.hubspot.com19 answers
  • salesforce.com19 answers
  • pipedrive.com12 answers
  • zapier.com9 answers
  • g2.com8 answers
  • softwareadvice.com7 answers
  • blog.salesflare.com6 answers
  • forbes.com6 answers
  • hubspot.com5 answers
  • ahoy.ai4 answers

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How this leaderboard works

Each audit asks every assistant buyer questions about the category without naming any brand, with web search on, and records which brands each answer mentions. A brand's share is the percentage of answers that mentioned it, out of the answers where we checked for it. Brands need at least four measured answers to be ranked. Only each site's latest audit counts.

AI answers vary between runs, so treat small differences as noise. Brands measured in more answers have more reliable numbers.